Outage in JumpCloud

Degraded Reports Service

Resolved Minor
April 30, 2025 - Started 2 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating an issue with JumpCloud Reports failing to download. We will update the status as we learn more.
Components affected
JumpCloud Console
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 04/30/2025 12:33PM

This incident has been resolved.

MONITORING 2 days ago - at 04/30/2025 10:57AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 days ago - at 04/30/2025 08:24AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 days ago - at 04/30/2025 08:08AM

We are currently investigating an issue with JumpCloud Reports failing to download. We will update the status as we learn more.

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