Outage in JumpCloud
Directory Insights Events Failing to Propagate
Resolved MinorIncident Report
We're currently investigating an issue with some Directory, SSO, and Password Manager insights events not propagating. We'll provide an update as soon as we have more information.
Components affected
JumpCloud Directory Insights
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 08/25/2025 07:59PM
This incident has been resolved. The team is working on a data backfill process for missing events from this event, and we expect this to complete in several hours.
MONITORING
about 2 months ago - at 08/25/2025 07:44PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 2 months ago - at 08/25/2025 05:59PM
We're currently investigating an issue with some Directory, SSO, and Password Manager insights events not propagating. We'll provide an update as soon as we have more information.
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