Outage in JumpCloud
Windows MDM - Device Enrollment Failing
Resolved Minor
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Outage Details
We are currently investigating an issue involving JumpCloud’s Windows MDM Service that is preventing device enrollment. We are investigating the cause of the issues currently, and will update the status event once an update is available.
Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 09/10/2025 08:48PM
This issue has been resolved and Windows devices are now able to successfully enroll in MDM.
MONITORING
5 days ago - at 09/10/2025 07:55PM
A fix has been implemented and we are continuing to monitor the results.
IDENTIFIED
5 days ago - at 09/10/2025 07:02PM
We are continuing to work to implement a fix for this issue. During this time new Windows MDM device enrollments will continue to fail.
IDENTIFIED
5 days ago - at 09/10/2025 05:43PM
We are still working to implement a fix for this issue. We will continue providing regular updates.
IDENTIFIED
5 days ago - at 09/10/2025 04:09PM
We're still implementing a fix for this issue. We will provide another update within the hour.
IDENTIFIED
5 days ago - at 09/10/2025 02:57PM
The issue has been identified and a fix is being implemented.
IDENTIFIED
5 days ago - at 09/10/2025 02:49PM
We have identified the issue and are working on a fix.
INVESTIGATING
5 days ago - at 09/10/2025 02:15PM
We are currently investigating an issue involving JumpCloud’s Windows MDM Service that is preventing device enrollment. We are investigating the cause of the issues currently, and will update the status event once an update is available.
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