Outage in Khoros

[Marketing-Experiences & Intelligence] Degradation in FB sourcing

Resolved Minor
March 11, 2022 - Started over 3 years ago - Lasted 18 days
Official incident page

Incident Report

We are experiencing performance degradation in Experiences and Intelligence for Facebook content. As a result, you may find latency in loading the data or not seeing updated data. We have raised a bug with the Facebook team to address this issue, and we will keep you updated on the progress. Bug Link - https://developers.facebook.com/support/bugs/535312621229753/

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 03/12/2022 09:02AM

We confirm that the affected services are working as expected now. We will continue to monitor the situation and provide another update when more information is available from the Facebook end.

INVESTIGATING over 3 years ago - at 03/11/2022 07:11AM

We are experiencing performance degradation in Experiences and Intelligence for Facebook content. As a result, you may find latency in loading the data or not seeing updated data.
We have raised a bug with the Facebook team to address this issue, and we will keep you updated on the progress.
Bug Link - https://developers.facebook.com/support/bugs/535312621229753/

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