Outage in Khoros
[Care-Twitter] Unable to respond to Twitter DMs
Resolved MinorIncident Report
We are observing failure in responding to Twitter DMs(private messages) via Care. We are actively investigating the issue and will keep you updated on the progress.
Components affected
Khoros Twitter APIOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
MONITORING
about 3 years ago - at 08/12/2022 10:58AM
We are observing recovery and seeing responses are going successful. We will continue to monitor the situation and provide further updates accordingly.
INVESTIGATING
about 3 years ago - at 08/11/2022 10:56PM
We continue to investigate the issue, and we will keep you updated on the progress.
INVESTIGATING
about 3 years ago - at 08/11/2022 07:30PM
We are partnering with Twitter contact to investigate the issue, and we will keep you posted when we hear back from Twitter team.
INVESTIGATING
about 3 years ago - at 08/11/2022 06:56PM
We are observing failure in responding to Twitter DMs(private messages) via Care. We are actively investigating the issue and will keep you updated on the progress.
Latest Khoros outages
[Khoros Care] CSAT/NPS failing to be sent - 5 days ago
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Degraded Performance on Select Features - 19 days ago
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