Outage in Khoros
[Care & Marketing-CRM Integration] Intermittent CRM Unavailability
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and provide another update soon.
We are experiencing intermittent unavailability with CRM integrations in Care & Marketing. As a result, agents may observe CRM options missing from conversations intermittently.
We are actively investigating the issue and will keep you updated on the progress.
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