Outage in Khoros
[Marketing] Failure with Twitter Search API
Resolved MinorIncident Report
We are experiencing failures related to Tweets ingestion within Marketing. As a result, agents may observe Tweets ingestion is impacted under the Experience & Intelligence module, including custom searches in Social Inbox.
We have partnered with the Twitter team to investigate the issue, and we will update you on the progress when we have more information available.
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Latest Updates ( sorted recent to last )
MONITORING
about 3 years ago - at 09/07/2022 07:14PM
We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and provide another update soon.
INVESTIGATING
about 3 years ago - at 09/07/2022 03:07PM
We are experiencing failures related to Tweets ingestion within Marketing. As a result, agents may observe Tweets ingestion is impacted under the Experience & Intelligence module, including custom searches in Social Inbox.
We have partnered with the Twitter team to investigate the issue, and we will update you on the progress when we have more information available.
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