Outage in Khoros
[Care-Analytics] Performance degradation for US customers
Resolved MinorIncident Report
We are experiencing an intermittent issue with loading Analytics Dashboards in Care. As a result, agents could encounter slow response time or latency in Analytics. It affects only US customers.
We are actively investigating the issue and will keep you updated on the progress.
Components affected
Khoros CARE AnalyticsOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 11/16/2022 10:05PM
This incident has been resolved.
MONITORING
almost 3 years ago - at 11/16/2022 09:18PM
We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and provide another update soon.
INVESTIGATING
almost 3 years ago - at 11/16/2022 07:50PM
We are experiencing an intermittent issue with loading Analytics Dashboards in Care. As a result, agents could encounter slow response time or latency in Analytics. It affects only US customers.
We are actively investigating the issue and will keep you updated on the progress.
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