Outage in Khoros
[Care-Analytics] Performance degradation for APAC & EMEA region
Resolved MinorIncident Report
We have identified performance degradation with Analytics in Care for APAC & EMEA regions. As a result, agents observe that Analytics is loading with latency or intermittently unavailable.
We are actively working towards the resolution and will keep you updated on the progress.
Components affected
Khoros CARE AnalyticsOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 01/20/2023 06:41PM
This incident has been resolved.
MONITORING
over 2 years ago - at 01/20/2023 02:55PM
We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and provide another update soon.
IDENTIFIED
over 2 years ago - at 01/20/2023 02:23PM
We have identified performance degradation with Analytics in Care for APAC & EMEA regions. As a result, agents observe that Analytics is loading with latency or intermittently unavailable.
We are actively working towards the resolution and will keep you updated on the progress.
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