Outage in Khoros
[Flow & Care] Performance Degradation
Resolved MinorIncident Report
We experienced performance degradation with a subset of customers for Brand Messenger(v1 only) and WhatsApp integrations. It delayed/failed ingestions and responses inside Flow & Care.
We are collaborating with our partner team, and now recovery is in progress; we are monitoring the recovery and will update you soon.
Components affected
Khoros Other APIsOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 10/18/2023 06:57PM
This incident stands resolved.
MONITORING
about 2 years ago - at 10/18/2023 05:26PM
We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and update you accordingly.
IDENTIFIED
about 2 years ago - at 10/18/2023 05:11PM
We experienced performance degradation with a subset of customers for Brand Messenger(v1 only) and WhatsApp integrations. It delayed/failed ingestions and responses inside Flow & Care.
We are collaborating with our partner team, and now recovery is in progress; we are monitoring the recovery and will update you soon.
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