Outage in Khoros
[Care-RSS feed] Ingestion issue with Reddit RSS feed
Resolved Minor
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Outage Details
We are experiencing an ingestion issue with Care where Reddit RSS feed is not flowing into Care; it appears to be an issue from Reddit side.
We are in communication with the Reddit team. They are investigating the issue on their end.
Components affected
Khoros Other APIsLatest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 12/22/2023 04:47PM
This incident stands resolved; it was an issue from Reddit, and Reddit team provided the resolution.
MONITORING
over 1 year ago - at 12/22/2023 12:18AM
We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and provide another update soon.
INVESTIGATING
over 1 year ago - at 12/21/2023 05:43PM
We are experiencing an ingestion issue with Care where Reddit RSS feed is not flowing into Care; it appears to be an issue from Reddit side.
We are in communication with the Reddit team. They are investigating the issue on their end.
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