Outage in Khoros

[Care-Analytics] Issues with API calls

Resolved Minor
January 30, 2024 - Started over 1 year ago - Lasted 4 days
Official incident page

Incident Report

We identified a known issue for a subset of Analytics API users that prevented API calls from resolving. The affected services have now been restored and are working as expected. We will continue monitoring and provide another update soon.
Components affected
Khoros CARE Analytics

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/02/2024 06:53PM

This incident has been resolved.

MONITORING over 1 year ago - at 01/30/2024 03:46AM

We identified a known issue for a subset of Analytics API users that prevented API calls from resolving.
The affected services have now been restored and are working as expected.

We will continue monitoring and provide another update soon.

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