Outage in Khoros

[Meta APIs] Disruptions in Meta APIs

Resolved Minor
March 05, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

Meta APIs are experiencing major disruptions due to which customers may experience issues in Khoros Care, Marketing & Flow products, which include authentication, data ingestion, publishing and responses. We are tracking the status of this disruption on the Meta status page, and we will keep you updated on the progress. Meta status page link - https://metastatus.com/
Components affected
Khoros Social Marketing Social Inbox Khoros Social Marketing Account Administration Khoros Social Marketing Publishing Khoros Facebook API

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/05/2024 08:42PM

This incident has been resolved.

MONITORING over 1 year ago - at 03/05/2024 07:48PM

We continue to monitor further and will keep you updated accordingly.

MONITORING over 1 year ago - at 03/05/2024 07:47PM

Meta has restored the affected services, we will continue to monitor the situation further and we will keep you updated.

INVESTIGATING over 1 year ago - at 03/05/2024 05:37PM

Meta services have started recovering now, and we currently recommend that agents DO NOT change passwords for Meta integrations during this outage. Please wait for Meta to restore service before determining if it is necessary to update those credentials.
We will keep you updated on the progress further.

INVESTIGATING over 1 year ago - at 03/05/2024 04:40PM

Meta APIs are experiencing major disruptions due to which customers may experience issues in Khoros Care, Marketing & Flow products, which include authentication, data ingestion, publishing and responses.
We are tracking the status of this disruption on the Meta status page, and we will keep you updated on the progress.
Meta status page link - https://metastatus.com/

Latest Khoros outages

[Khoros Marketing] Publishing Failure for Posts with Media - 4 days ago
[Khoros Care] CSAT/NPS failing to be sent - 5 days ago
Email OTP delivery impacting sign-in — Khoros Care & Marketing - 15 days ago
403 Forbidden Errors on Content Editing & Posting - 16 days ago
Degraded Performance on Select Features - 19 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook