Outage in Khoros

[Community-Analytics] Unavailability for NA region

Resolved Major
March 27, 2024 - Started 8 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are experiencing an issue with "Comunity Analytics". As a result, Community Analytics is not accessible and returns a 504 error. We are actively investigating the issue, and we will keep you updated on the progress.
Components affected
Khoros Community Analytics
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 03/27/2024 03:40AM

This incident has been resolved.

MONITORING 8 months ago - at 03/27/2024 01:59AM

We are continuing to monitor for any further issues.

MONITORING 8 months ago - at 03/27/2024 01:52AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 8 months ago - at 03/27/2024 01:18AM

We are experiencing an issue with "Comunity Analytics". As a result, Community Analytics is not accessible and returns a 504 error.
We are actively investigating the issue, and we will keep you updated on the progress.

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