Outage in Khoros

[Meta APIs] Disruptions in Meta APIs

Resolved Minor
April 03, 2024 - Started over 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

Meta APIs were experiencing major disruptions, which covered Facebook, Instagram & WhatsApp. As a result, agents may have experienced performance issues in Khoros Care, Marketing & Flow products related to Facebook, Instagram & WhatsApp integrations during this incident. Meta team has resolved the issue, further, we are monitoring the progress on the Meta status page, and we will keep you updated accordingly. Meta status page link - https://metastatus.com/
Components affected
Khoros Social Marketing Account Administration Khoros Social Marketing Publishing Khoros Social Marketing Social Inbox Khoros Facebook API

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/04/2024 02:42AM

This incident has been resolved.

MONITORING over 1 year ago - at 04/04/2024 01:38AM

We are not seeing any errors in our internal monitoring systems, and we will persist in monitoring the situation.

MONITORING over 1 year ago - at 04/03/2024 09:43PM

Meta APIs were experiencing major disruptions, which covered Facebook, Instagram & WhatsApp. As a result, agents may have experienced performance issues in Khoros Care, Marketing & Flow products related to Facebook, Instagram & WhatsApp integrations during this incident.
Meta team has resolved the issue, further, we are monitoring the progress on the Meta status page, and we will keep you updated accordingly.
Meta status page link - https://metastatus.com/

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