Outage in Khoros

[Care- X API, Third party APIs ] : Twitter Listening issues

Resolved Minor
May 22, 2024 - Started 6 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Khoros has identified an issue with Twitter listening rules that are impacting customers. The root cause has been identified, and we are currently working on a resolution.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/22/2024 09:03PM

This incident has been resolved.

MONITORING 6 months ago - at 05/22/2024 08:04PM

This incident has been resolved.

MONITORING 6 months ago - at 05/22/2024 07:15PM

We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and provide another update soon.

IDENTIFIED 6 months ago - at 05/22/2024 05:55PM

Khoros has identified an issue with Twitter listening rules that are impacting customers. The root cause has been identified, and we are currently working on a resolution.

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