[Meta APIs] Performance degradation in metrics

This incident has been resolved.

We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and provide another update soon.

We are further observing the discrepancy in Facebook metrics, and we will continue to investigate and update as we have more information available.

We confirm that the affected services have been working as expected since we implemented the workaround. We are also tracking the progress with the Meta team and will update you when more information is available.

We continue to collaborate with the Meta team and will update as we hear back from them.

We have identified the issue: Meta APIs are experiencing degraded performance, leading to issues with metric ingestion. As a result, agents may encounter problems with Facebook metrics in Khoros Marketing.
We are tracking the progress on the Meta status page and will keep you updated.
Meta status page link - https://metastatus.com/

Meta APIs are experiencing degraded performance, leading to issues with metric ingestion. As a result, agents may encounter problems with Facebook metrics in Khoros Marketing.
We are tracking the progress on the Meta status page and will keep you updated.
Meta status page link - https://metastatus.com/