Outage in Khoros
[Care] A subset of customers from EMEA are unable to access Care
Resolved Major
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Outage Details
Components affected
Khoros EMEA CARE DatacenterLatest Updates ( sorted recent to last )
This incident stands resolved.
We will continue to monitor the situation and provide further updates accordingly.
We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and provide further updates.
The Team is investigating the issue further.
We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and provide further updates.
We are observing recovery in affected services and continuing to work further; we will keep you updated on progress.
We are experiencing an issue with Care affecting a subset of customers in the EMEA region. As a result, agents are unable to access Care and observe a 504 error.
We are actively investigating it, and we will keep you updated as we have more information available.
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