Outage in Khoros

[Non-Khoros issue] Global IT outage

Resolved Minor
July 19, 2024 - Started 4 months ago - Lasted about 8 hours
Official incident page

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Outage Details

We have noticed a global IT outage outside Khoros - Windows 10 users are facing an outage. This may impact some of our customers from accessing Khoros applications. We request you to follow Windows updates for the latest. Additionally, if required, please reach out to your Khoros account team for proactive options to manage volumes and communication during this outage and post-outage.
Components affected
Khoros Secure Verification Khoros Other APIs Khoros Social Marketing Account Administration Khoros Social Marketing Publishing Khoros CARE and Community Integration Khoros Social Marketing Social Inbox Khoros Community Mail Khoros Twitter API Khoros AWS US Community Hosting Khoros Social Marketing Analytics Khoros Social Marketing Approvals Khoros Vault Khoros CARE Analytics Khoros Social Marketing - Financial Export Service Khoros Facebook API Khoros AMER CARE CRM Connector Khoros AWS EU Community Hosting Khoros Marketing Mobile Apps Khoros AMER & APAC CARE Datacenter Khoros EMEA CARE Datacenter Khoros Community Analytics
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/19/2024 04:33PM

This incident is resolved; further, we request you to follow the latest information about Windows hosts.

MONITORING 4 months ago - at 07/19/2024 08:53AM

We have noticed a global IT outage outside Khoros - Windows 10 users are facing an outage. This may impact some of our customers from accessing Khoros applications. We request you to follow Windows updates for the latest.

Additionally, if required, please reach out to your Khoros account team for proactive options to manage volumes and communication during this outage and post-outage.

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