Outage in Khoros

[Marketing - Analytics] Instagram metrics unavailability

Resolved Minor
October 08, 2024 - Started about 1 year ago - Lasted about 7 hours
Official incident page

Incident Report

We are experiencing a data availability issue with Analytics in Marketing. As a result, users can not fetch Instagram metrics from 1st Oct onwards. We are investigating the issue and will keep you updated on the progress.
Components affected
Khoros Social Marketing Analytics

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/08/2024 11:13PM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 10/08/2024 04:45PM

We are experiencing a data availability issue with Analytics in Marketing. As a result, users can not fetch Instagram metrics from 1st Oct onwards.
We are investigating the issue and will keep you updated on the progress.

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