Outage in Khoros

[US Hosted Communities] Performance degradation for a subset of Communities in US region

Resolved Minor
October 22, 2024 - Started 12 months ago - Lasted 1 day
Official incident page

Incident Report

We are experiencing performance degradation with a subset of communities hosted in the US region. As a result, users may notice latency while loading the community or observe a message 'Your request is currently being processed.' We are actively investigating the issue and will update you on progress.
Components affected
Khoros AWS US Community Hosting

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 10/23/2024 08:06PM

This incident has been resolved.

MONITORING 12 months ago - at 10/22/2024 06:57PM

We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and provide further updates accordingly.

INVESTIGATING 12 months ago - at 10/22/2024 06:21PM

We are actively investigating the issue and will keep you posted as we have an update.

INVESTIGATING 12 months ago - at 10/22/2024 05:08PM

We are experiencing performance degradation with a subset of communities hosted in the US region. As a result, users may notice latency while loading the community or observe a message 'Your request is currently being processed.'
We are actively investigating the issue and will update you on progress.

Latest Khoros outages

[Khoros Marketing] Publishing Failure for Posts with Media - 4 days ago
[Khoros Care] CSAT/NPS failing to be sent - 5 days ago
Email OTP delivery impacting sign-in — Khoros Care & Marketing - 15 days ago
403 Forbidden Errors on Content Editing & Posting - 16 days ago
Degraded Performance on Select Features - 19 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook