Outage in Khoros

[Aurora Communities-Analytics] Analytics UI and Data Appearance Issue for Aurora Communities

Resolved Major
October 24, 2024 - Started 12 months ago - Lasted 5 days
Official incident page

Incident Report

We are experiencing an issue with Aurora Communities' analytics. As a result, users may notice that the Analytics UI is not loading or the data is not appearing inside the dashboard widgets. This issue affects only Aurora Communities. We are investigating the issue and will keep you updated on the progress as we have more info.
Components affected
Khoros Community Analytics

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 10/29/2024 06:04PM

This incident has been resolved.

MONITORING 12 months ago - at 10/28/2024 03:14PM

We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and provide further updates accordingly.

IDENTIFIED 12 months ago - at 10/28/2024 02:09PM

We continue to work further and will keep you posted as we have an update.

IDENTIFIED 12 months ago - at 10/25/2024 03:21PM

We are working towards the resolution, and we will keep you updated on the progress as we have more info.

INVESTIGATING 12 months ago - at 10/24/2024 06:48PM

We are experiencing an issue with Aurora Communities' analytics. As a result, users may notice that the Analytics UI is not loading or the data is not appearing inside the dashboard widgets. This issue affects only Aurora Communities.

We are investigating the issue and will keep you updated on the progress as we have more info.

Latest Khoros outages

[Khoros Marketing] Publishing Failure for Posts with Media - 4 days ago
[Khoros Care] CSAT/NPS failing to be sent - 5 days ago
Email OTP delivery impacting sign-in — Khoros Care & Marketing - 15 days ago
403 Forbidden Errors on Content Editing & Posting - 16 days ago
Degraded Performance on Select Features - 19 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook