Outage in Khoros

[Marketing-Youtube] Issue related to YouTube Integration

Resolved Major
November 04, 2024 - Started 12 months ago - Lasted 2 days
Official incident page

Incident Report

We are currently experiencing an issue with our Marketing, that is affecting YouTube integration. Our team is actively working to resolve this issue, and we will keep you updated on our progress.
Components affected
Khoros Social Marketing Publishing Khoros Social Marketing Analytics Khoros Social Marketing Account Administration

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 11/06/2024 08:34PM

This incident has been resolved.

MONITORING 12 months ago - at 11/06/2024 05:13PM

We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and provide another update accordingly.

IDENTIFIED 12 months ago - at 11/06/2024 01:50PM

We continue to work with the YouTube team, and will keep you updated as more information is available.

IDENTIFIED 12 months ago - at 11/05/2024 05:11AM

We identified the issue and are collaborating with the YouTube team to resolve it. We will provide an update as we get info from the YouTube team.

INVESTIGATING 12 months ago - at 11/04/2024 10:20PM

We are continuing to investigate the issue affecting users' ability to reauthenticate their YouTube accounts in Khoros and we will keep you updated on the progress.

INVESTIGATING 12 months ago - at 11/04/2024 08:28PM

We are currently experiencing an issue with our Marketing, that is affecting YouTube integration. Our team is actively working to resolve this issue, and we will keep you updated on our progress.

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