Outage in Khoros
[Marketing] Unable to re-authenticate the Facebook and Instagram accounts
Resolved Major
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Outage Details
Components affected
Khoros Social Marketing Publishing Khoros Social Marketing Analytics Khoros Social Marketing Account AdministrationLatest Updates ( sorted recent to last )
This incident stands resolved.
We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and provide further updates accordingly.
We identified the issue and are collaborating with the Meta team to resolve it.
We will provide an update as we get information from the Meta team.
We are continuing to investigate this issue.
We are experiencing an issue with the Marketing platform, which affects all the customers. As a result, agents may notice re-authentication issues with Facebook and Instagram handles.
We are actively investigating the issue and will keep you updated on the progress.
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