Outage in Khoros
[Care] Performance Degradation in Khoros Care
Resolved MinorIncident Report
We experienced an issue on our Care Platform around 12:30 PM CST, where a subset of Care customers may have experienced latency when responding to conversations and general slowness while switching between tabs. Although the issue has been resolved, our engineers are actively working on implementing preventive measures to help avoid similar incidents in the future.
Components affected
Khoros AMER & APAC CARE DatacenterOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 12/04/2024 12:44AM
This incident has been resolved.
MONITORING
11 months ago - at 12/03/2024 07:46PM
We experienced an issue on our Care Platform around 12:30 PM CST, where a subset of Care customers may have experienced latency when responding to conversations and general slowness while switching between tabs. Although the issue has been resolved, our engineers are actively working on implementing preventive measures to help avoid similar incidents in the future.
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