Outage in Khoros
[Care] Performance Degradation in Khoros Care
Resolved Minor
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Outage Details
Components affected
Khoros AMER & APAC CARE DatacenterLatest Updates ( sorted recent to last )
This incident has been resolved.
We experienced an issue on our Care Platform around 12:30 PM CST, where a subset of Care customers may have experienced latency when responding to conversations and general slowness while switching between tabs. Although the issue has been resolved, our engineers are actively working on implementing preventive measures to help avoid similar incidents in the future.
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