Outage in Khoros

[Care - Instagram] Disruptions in Meta API/Instagram

Resolved Major
December 16, 2024 - Started 10 months ago - Lasted about 1 hour
Official incident page

Incident Report

Meta API is experiencing major disruptions, which affects private messaging features for Instagram. As a result, end users may experience issues where the responses appear as a code for private messages for Instagram Integrations. We are tracking the progress on the Meta status page and will keep you updated. Meta status page link: https://metastatus.com/
Components affected
Khoros Facebook API

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 12/17/2024 03:41AM

The Meta team has resolved this issue, and we confirm that the affected services are working as expected.

IDENTIFIED 10 months ago - at 12/17/2024 03:05AM

Meta API is experiencing major disruptions, which affects private messaging features for Instagram.
As a result, end users may experience issues where the responses appear as a code for private messages for Instagram Integrations.

We are tracking the progress on the Meta status page and will keep you updated.
Meta status page link: https://metastatus.com/

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