Outage in Khoros
[US Hosted-Care] Ingestion issue in Care for US Region
Resolved Minor
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Outage Details
Components affected
Khoros AMER & APAC CARE DatacenterLatest Updates ( sorted recent to last )
This incident has been resolved.
We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and provide further updates.
We are currently experiencing ingestion issues affecting Email, Google My Business, and TikTok integrations. As a result, Agents may face difficulties with content ingestion and may be unable to respond to conversations on the platform.
We are actively investigating the issue, and we will keep you updated on the progress.
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