Outage in Khoros
[US Hosted-Care] Ingestion issue in Care for US Region
Resolved MinorIncident Report
We are currently experiencing ingestion issues affecting Email, Google My Business, and TikTok integrations. As a result, Agents may face difficulties with content ingestion and may be unable to respond to conversations on the platform.
We are actively investigating the issue, and we will keep you updated on the progress.
Components affected
Khoros AMER & APAC CARE DatacenterOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 01/05/2025 10:37PM
This incident has been resolved.
MONITORING
10 months ago - at 01/05/2025 08:23PM
We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and provide further updates.
INVESTIGATING
10 months ago - at 01/05/2025 07:13PM
We are currently experiencing ingestion issues affecting Email, Google My Business, and TikTok integrations. As a result, Agents may face difficulties with content ingestion and may be unable to respond to conversations on the platform.
We are actively investigating the issue, and we will keep you updated on the progress.
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