Outage in Khoros

[Aurora Community- Analytics] Aurora Community Analytics Issue

Resolved Minor
January 15, 2025 - Started 9 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are experiencing an issue with Aurora Community Analytics. As a result, users with analytics access are unable to load analytics dashboards impacting business reporting. We are actively investigating the issue and will update you on progress.
Components affected
Khoros Community Analytics

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 01/16/2025 03:28AM

This incident has been resolved.

MONITORING 9 months ago - at 01/15/2025 10:55PM

We confirm that the affected services have been restored and are working as expected. We will continue to further investigate and monitor the situation and provide any future updates.

INVESTIGATING 9 months ago - at 01/15/2025 09:26PM

We are experiencing an issue with Aurora Community Analytics. As a result, users with analytics access are unable to load analytics dashboards impacting business reporting.
We are actively investigating the issue and will update you on progress.

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