Outage in Khoros

[Care] Manage View tab is not loading

Resolved Major
January 22, 2025 - Started 14 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We are experiencing an issue with Care where the Manage View tab is not appearing for users. We are actively investigating the issue and will update you on progress.
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 01/22/2025 01:17PM

This incident stands resolved.

MONITORING 14 days ago - at 01/22/2025 09:55AM

We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and provide further updates.

IDENTIFIED 14 days ago - at 01/22/2025 09:51AM

We have identified the issue, and our team is working to resolve it. We will provide an update as soon as we have more information.

INVESTIGATING 14 days ago - at 01/22/2025 09:15AM

We are experiencing an issue with Care where the Manage View tab is not appearing for users.
We are actively investigating the issue and will update you on progress.

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