Outage in Khoros
Care] Performance degradation for a subset of customers in EMEA
Resolved Minor
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Outage Details
Components affected
Khoros EMEA CARE DatacenterLatest Updates ( sorted recent to last )
This incident stands resolved.
We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and provide further updates.
We are experiencing performance degradation with Care, which affects a subset of customers in the EMEA region. As a result, agents may notice latency in content ingestion, searching, claiming & responding to conversations.
We are actively investigating the issue, and we will keep you updated on the progress.
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