Outage in Khoros
[Care] Performance Degradation in Care for AMER customers
Resolved Minor
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Outage Details
Components affected
Khoros AMER & APAC CARE DatacenterLatest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented, and we are monitoring the results.
Upon further analysis, the impact is limited to delays on a subset of post columns within Manage View at this moment,
We continue to troubleshoot the issue and we will keep you posted as more information is available.
We are experiencing an issue with Care for AMER customers. As a result, agents may notice latency while using the platform.
We are actively investigating the issue and will update you on more details as available.
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