Outage in Khoros

[Care-X] Issues with X integration

Resolved Minor
March 29, 2025 - Started 2 months ago - Lasted 2 days
Official incident page

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Outage Details

We are receiving reports of issues with the X integration, where agents are unable to respond to conversations due to the integration being in an error state caused by a disruption in X APIs. We recommend having your admin perform a reconnect, which should resolve the issue. If you need further assistance, please feel free to contact us at outage@khoros.com
Components affected
Khoros Twitter API
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/31/2025 10:10PM

This incident has been resolved.

MONITORING 2 months ago - at 03/31/2025 04:20PM

We are continuing to monitor for any further issues.

MONITORING 2 months ago - at 03/29/2025 11:51AM

We are receiving reports of issues with the X integration, where agents are unable to respond to conversations due to the integration being in an error state caused by a disruption in X APIs. We recommend having your admin perform a reconnect, which should resolve the issue. If you need further assistance, please feel free to contact us at outage@khoros.com

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