Outage in Khoros

[Marketing] Some features are not accessible

Resolved Minor
June 12, 2025 - Started 2 days ago - Lasted about 6 hours
Official incident page

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Outage Details

We are experiencing an issue with the internal services, resulting in some features being inaccessible or not working as expected in the Khoros marketing platform. Features currently affected include Link-in-Bio, Twitter Threads, AI Alt Txt are missing. This issue impacts multiple customers. We are actively investigating the issue, and we will keep you updated on the progress.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 06/12/2025 01:23PM

This incident has been resolved.

MONITORING 1 day ago - at 06/12/2025 10:37AM

We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and provide further updates.

INVESTIGATING 2 days ago - at 06/12/2025 07:31AM

We are experiencing an issue with the internal services, resulting in some features being inaccessible or not working as expected in the Khoros marketing platform. Features currently affected include Link-in-Bio, Twitter Threads, AI Alt Txt are missing. This issue impacts multiple customers. We are actively investigating the issue, and we will keep you updated on the progress.

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