Outage in Khoros
[EU Hosted Care] Performance issue for customers from the EMEA region
Resolved Minor
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Outage Details
We are experiencing performance degradation in Care, which affects a subset of customers from the EMEA region.
We have identified the issue, and our team is working towards the resolution. We will provide an update as soon as we have more information.
Components affected
Khoros EMEA CARE DatacenterLatest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 07/02/2025 09:13AM
This incident has been resolved.
MONITORING
3 days ago - at 07/01/2025 11:48PM
We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and provide further updates.
IDENTIFIED
3 days ago - at 07/01/2025 11:12PM
We are experiencing performance degradation in Care, which affects a subset of customers from the EMEA region.
We have identified the issue, and our team is working towards the resolution. We will provide an update as soon as we have more information.
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