Outage in Khoros

[Aurora Community - Analytics] Issue with Aurora Community Analytics for EMEA region

Resolved Minor
July 10, 2025 - Started 3 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are experiencing an issue with Aurora Community Analytics for EMEA region. As a result, users with analytics access are unable to load Forum Board and Discussions reports. We continue to work towards the resolution, and we will keep you updated on the progress as we have more details.
Components affected
Khoros Community Analytics

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/10/2025 06:36PM

This incident has been resolved.

MONITORING 3 months ago - at 07/10/2025 04:29PM

We confirm that the affected services have been restored and are working as expected. We will continue to monitor the situation and provide further updates.

IDENTIFIED 3 months ago - at 07/10/2025 02:06PM

We are experiencing an issue with Aurora Community Analytics for EMEA region. As a result, users with analytics access are unable to load Forum Board and Discussions reports.
We continue to work towards the resolution, and we will keep you updated on the progress as we have more details.

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