Outage in Khoros
Community Analytics Data not displayed for August for AMER region
Resolved MajorIncident Report
We're currently investigating an issue where Community Analytics displays no data for August in the AMER region.
We'll share updates as soon as we identify the cause or have a resolution.
Components affected
Khoros Community AnalyticsOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 08/13/2025 05:18AM
The issue has been fixed and the Community Analytics is now being displayed as expected for the month of August.
IDENTIFIED
2 months ago - at 08/06/2025 03:35AM
We have identified the root cause and are implementing a fix. Data regeneration is already in progress, and initial results look promising. We will continue to monitor the process closely and provide further updates as we achieve key milestones or complete the restoration.
INVESTIGATING
3 months ago - at 08/05/2025 07:45AM
We're currently investigating an issue where Community Analytics displays no data for August in the AMER region.
We'll share updates as soon as we identify the cause or have a resolution.
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