Outage in Khoros
Community Analytics Data not displayed for August for AMER region
Major
August 05, 2025 - Started 1 day ago
Official incident page
Official incident page
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Outage Details
We're currently investigating an issue where Community Analytics displays no data for August in the AMER region.
We'll share updates as soon as we identify the cause or have a resolution.
Components affected
Khoros Community AnalyticsLatest Updates ( sorted recent to last )
IDENTIFIED
about 4 hours ago - at 08/06/2025 03:35AM
We have identified the root cause and are implementing a fix. Data regeneration is already in progress, and initial results look promising. We will continue to monitor the process closely and provide further updates as we achieve key milestones or complete the restoration.
INVESTIGATING
1 day ago - at 08/05/2025 07:45AM
We're currently investigating an issue where Community Analytics displays no data for August in the AMER region.
We'll share updates as soon as we identify the cause or have a resolution.
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