Outage in Khoros

[Marketing] "Facebook login is currently unavailable for this app"/Feature unavailable error when authenticating/reauthenticating Meta accounts

Resolved Major

August 18, 2025 - Started 8 months ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating an issue where Meta authentication/re-authentication actions prompt with "Facebook login is currently unavailable for this app"/Feature unavailable error

Components affected

Khoros Social Marketing Account Administration

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 08/19/2025 11:16PM

The incident has been confirmed to be resolved. All systems are operational.

MONITORING 8 months ago - at 08/19/2025 09:16AM

The issue causing Facebook login and authentication errors has been resolved, and normal functionality has been restored.

We will continue to monitor the situation for the next 24 hours to ensure ongoing stability.

INVESTIGATING 8 months ago - at 08/18/2025 02:48PM

Following the preliminary investigation, we have reached out to Meta for further insights into the error and are now waiting for Meta's response

INVESTIGATING 8 months ago - at 08/18/2025 01:36PM

We are currently investigating an issue where Meta authentication/re-authentication actions prompt with "Facebook login is currently unavailable for this app"/Feature unavailable error

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