Outage in Khoros
Timeout and 500 issues
Resolved MinorIncident Report
Our infrastructure team is investigating an issue where pages take longer than expected to load.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/10/2025 02:37AM
Services have remained stable for over 24 hours following the applied fix. No further issues have been observed, and system performance is normal. This incident is now considered resolved.
MONITORING
8 months ago - at 09/10/2025 02:36AM
Services have remained stable for over 24 hours following the applied fix. No further issues have been observed, and system performance is normal. This incident is now considered resolved.
MONITORING
8 months ago - at 09/09/2025 04:50AM
We are continuing to closely monitor the system, and it has remained fully stable for the past 12 hours. At this time, all services are performing as expected, and no further issues have been observed. We’ll continue active monitoring and will provide an update if anything changes.
MONITORING
8 months ago - at 09/08/2025 04:14PM
A fix has been implemented, and we are now monitoring the results.
IDENTIFIED
8 months ago - at 09/08/2025 11:47AM
Web node capacity is being expanded. Service performance will improve as changes take effect.
INVESTIGATING
8 months ago - at 09/08/2025 10:33AM
Our infrastructure team is investigating an issue where pages take longer than expected to load.
Latest Khoros outages
[EMEA] Community Analytics Data not Coming Up - 3 days ago
[Khoros Community Classic] 403 Forbidden Error - 13 days ago
[AMER] Community posts are not being ingested into Care - 21 days ago
Some Khoros Community instances are down with error 500 - 22 days ago
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