Outage in Khoros

Khoros Platform Service Disruption

Resolved Major
October 22, 2025 - Started 4 days ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating a service disruption affecting the Khoros platform. Some users may experience issues sending messages, delays in message delivery, or temporary unavailability of the platform. Our Infrastructure team is actively investigating the root cause and working to restore full functionality as soon as possible. We understand the impact this may have on your operations and appreciate your patience while we resolve the issue. Further updates will be shared as soon as more information becomes available.
Components affected
Khoros EMEA CARE Datacenter

Need to monitor Khoros outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/23/2025 10:08PM

The fix deployed by our infrastructure team has resolved the service disruption affecting the Khoros Care platform.

MONITORING 3 days ago - at 10/22/2025 11:59AM

We are continuing to monitor for any further issues.

MONITORING 3 days ago - at 10/22/2025 11:59AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 days ago - at 10/22/2025 10:57AM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 10/22/2025 10:57AM

We are currently investigating a service disruption affecting the Khoros platform.
Some users may experience issues sending messages, delays in message delivery, or temporary unavailability of the platform.

Our Infrastructure team is actively investigating the root cause and working to restore full functionality as soon as possible.
We understand the impact this may have on your operations and appreciate your patience while we resolve the issue.

Further updates will be shared as soon as more information becomes available.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook