Outage in Khoros

Khoros Care – Brand Messenger Customer Chat Widget Unavailable

Resolved Minor

November 03, 2025 - Started 5 days ago - Lasted about 21 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Khoros AMER & APAC CARE Datacenter Khoros EMEA CARE Datacenter

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 11/04/2025 11:35AM

This issue has been confirmed as resolved. Please reach out to Customer Support for any other issues you may be experiencing.

MONITORING 4 days ago - at 11/04/2025 04:34AM

We have received positive feedback on the fix and will continue to monitor the same for now.

MONITORING 4 days ago - at 11/03/2025 03:46PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 days ago - at 11/03/2025 02:43PM

We are currently investigating this issue.

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