Outage in Khoros

YouTube Automatically De-authenticating & Scheduled Posts Not Published

Resolved Major
November 03, 2025 - Started 4 days ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating an issue causing all connected YouTube accounts to become automatically deauthenticated across multiple markets. As a result, scheduled posts to YouTube and other integrated platforms may not be published as expected. Some users have successfully reauthenticated their accounts but continue to receive deauthentication notifications. Others are unable to reauthenticate due to error messages. Impact Scope: YouTube integrations Scheduled post publishing Comment monitoring and moderation workflows Our engineering team is actively working with YouTube’s API team to identify the root cause and restore stable authentication. We will provide updates as soon as more information is available.

Need to monitor Khoros outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 11/05/2025 11:01AM

This issue is now resolved, as confirmed by our users. Please reach out to Customer Support for any other queries.

MONITORING 3 days ago - at 11/05/2025 04:48AM

We are receiving confirmations that the issue has been resolved and no new issues have been reported related to this. We will continue to monitor.

MONITORING 4 days ago - at 11/04/2025 05:50AM

A fix has been implemented and customers can now connect/authenticate their YouTube accounts again. We are monitoring this.

INVESTIGATING 4 days ago - at 11/04/2025 04:30AM

We’re continuing to investigate reports of YouTube accounts automatically disconnecting, which is impacting integrations, scheduled publishing, and comment workflows. We’ll continue to share updates as soon as new information is available.

INVESTIGATING 4 days ago - at 11/03/2025 10:18PM

We are currently investigating an issue causing all connected YouTube accounts to become automatically deauthenticated across multiple markets. As a result, scheduled posts to YouTube and other integrated platforms may not be published as expected.

Some users have successfully reauthenticated their accounts but continue to receive deauthentication notifications. Others are unable to reauthenticate due to error messages.

Impact Scope:

YouTube integrations
Scheduled post publishing
Comment monitoring and moderation workflows

Our engineering team is actively working with YouTube’s API team to identify the root cause and restore stable authentication. We will provide updates as soon as more information is available.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook