Outage in Khoros
[Khoros Care] DNS Resolution Issue causing delays for Care Integrations
Resolved MinorIncident Report
We are currently investigating a DNS resolution issue with Khoros Care that affects a few functionalities, primarily introducing delays in responses via various integrations.
Components affected
Khoros AMER & APAC CARE Datacenter Khoros Facebook API Khoros Other APIs Khoros AMER CARE CRM Connector Khoros CARE and Community IntegrationNeed to monitor Khoros outages?
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Latest Updates ( sorted recent to last )
RESOLVED
28 days ago - at 11/12/2025 12:05PM
This issue has been resolved
MONITORING
29 days ago - at 11/12/2025 08:03AM
A fix has been implemented, and we are monitoring the results.
IDENTIFIED
29 days ago - at 11/12/2025 07:46AM
We identified the root cause of delays, and a fix is being implemented.
INVESTIGATING
29 days ago - at 11/12/2025 06:56AM
We are currently investigating a DNS resolution issue with Khoros Care that affects a few functionalities, primarily introducing delays in responses via various integrations.
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