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Outage in Khoros

[Khoros Marketing] Calendar, Plans and Content Pages Blank

Resolved Major
November 12, 2025 - Started 5 months ago - Lasted 1 day
Official incident page

Incident Report

We’ve identified an issue where the Marketing Calendar view is showing blank for some users. Our engineering team is actively investigating the root cause. We’ll provide an update as soon as we have more information. Thank you for your patience and comprehension.

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 11/14/2025 03:17AM

We have received confirmation that this issue has been resolved. Please reach out to Customer Support if you have any issues, and our agents will assist you in having them addressed.

MONITORING 5 months ago - at 11/13/2025 04:37PM

Our Infrastructure team has resolved the issue causing some users to have problems while loading the calendar views.
We are now actively monitoring the situation to ensure that the issue remains resolved.
Please monitor on your end and let us know if you observe any further issues.

IDENTIFIED 5 months ago - at 11/13/2025 02:52PM

Our Infrastructure team had resolved the issue with Calendar Contents. However some customers are still facing issues with Plans and Content Pages.
We are continuing to work towards resolving that.

IDENTIFIED 5 months ago - at 11/13/2025 10:17AM

We continue to implement the required fix for the missing content in calendar pages. We will provide further updates as they become available.

IDENTIFIED 5 months ago - at 11/13/2025 03:27AM

We have identified the cause of the missing content on Calendar pages and confirmed the fix. Our Infrastructure team is now implementing the solution. We will share further updates as progress continues toward full resolution.

INVESTIGATING 5 months ago - at 11/12/2025 08:58PM

We are aware of an issue impacting some users where Content or Plans pages are not loading or loading slowly. Our Engineering teams are actively working on this.

MONITORING 5 months ago - at 11/12/2025 06:40PM

Our Infrastructure team has resolved the issue causing some users to see a blank Marketing Calendar view.
We are now actively monitoring the situation to ensure that the issue remains resolved.

INVESTIGATING 5 months ago - at 11/12/2025 04:52PM

We’ve identified an issue where the Marketing Calendar view is showing blank for some users. Our engineering team is actively investigating the root cause. We’ll provide an update as soon as we have more information.
Thank you for your patience and comprehension.

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