Outage in Khoros
Messaging and login intermittent failures
Resolved MajorIncident Report
We are aware of an intermittent issue affecting Khoros Care, where some agents are unable to communicate with clients, and some are experiencing login difficulties. Our team is actively investigating the root cause and will provide further updates as they become available.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/10/2025 09:55AM
This incident has been resolved.
MONITORING
4 months ago - at 12/10/2025 02:25AM
A fix has been implemented and we are monitoring results.
IDENTIFIED
4 months ago - at 12/10/2025 12:46AM
The issue has been identified and we are working on implementing fix
INVESTIGATING
4 months ago - at 12/09/2025 10:17PM
We are aware of an intermittent issue affecting Khoros Care, where some agents are unable to communicate with clients, and some are experiencing login difficulties. Our team is actively investigating the root cause and will provide further updates as they become available.
Latest Khoros outages
[EMEA] Community Analytics Data not Coming Up - 3 days ago
[Khoros Community Classic] 403 Forbidden Error - 13 days ago
[AMER] Community posts are not being ingested into Care - 21 days ago
Some Khoros Community instances are down with error 500 - 22 days ago
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