Outage in Khoros
Care - Manage Views not available
Resolved MajorIncident Report
We are currently investigating an issue where the Manage Views tab is not visible in the Khoros Care Console UI for some users. This may prevent access to Manage View–related functionality. Our team is actively working to identify the root cause and will provide updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 12/15/2025 05:01PM
The issue affecting the visibility of the Manage Views tab in the Khoros Care Console has been resolved. The fix has been successfully implemented, and the reported behavior is no longer reproducible.
All affected functionality has been restored, and we will continue to monitor the system to ensure ongoing stability.
MONITORING
about 2 months ago - at 12/15/2025 05:08AM
Our infrastructure team has implemented a fix, and the reported issue is no longer reproducible. We are continuing to monitor the situation to ensure stability.
INVESTIGATING
about 2 months ago - at 12/15/2025 04:08AM
We are currently investigating an issue where the Manage Views tab is not visible in the Khoros Care Console UI for some users. This may prevent access to Manage View–related functionality. Our team is actively working to identify the root cause and will provide updates as more information becomes available.
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