Outage in Khoros
[Khoros Care] Community replies not ingesting into Care
Resolved MinorIncident Report
We are currently investigating an issue with the Community <> Care post ingestion.
Components affected
Khoros CARE and Community IntegrationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/16/2025 05:48PM
The issue affecting the Community <> Care post ingestion has been fully resolved. A fix was successfully implemented, and monitoring confirmed that posts are now being ingested and processed as expected. No further impact has been observed, and the integration is operating normally.
MONITORING
4 months ago - at 12/16/2025 08:50AM
A fix has been implemented, and we are currently monitoring the results.
INVESTIGATING
4 months ago - at 12/16/2025 08:27AM
We are currently investigating an issue with the Community <> Care post ingestion.
Latest Khoros outages
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[AMER] Community posts are not being ingested into Care - 21 days ago
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