Outage in Khoros
Analytics Data Unavailable for Posts and Marketing Dashboards
Minor
January 08, 2026 - Started 1 day ago
Official incident page
Official incident page
Incident Report
We are currently experiencing an issue where analytics data is unavailable for Posts and Marketing dashboards over the past few days. Our team is investigating the cause and working toward a resolution. We will share updates as more details become available.
Components affected
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Latest Updates ( sorted recent to last )
MONITORING
about 12 hours ago - at 01/09/2026 07:28AM
The issue has been fixed now, we are closely monitoring now.
IDENTIFIED
about 16 hours ago - at 01/09/2026 03:05AM
We have implemented a fix and have started the backfill process for the affected analytics data. We will continue to monitor progress and share further updates as we move toward full resolution.
INVESTIGATING
1 day ago - at 01/08/2026 12:42PM
We are currently experiencing an issue where analytics data is unavailable for Posts and Marketing dashboards over the past few days. Our team is investigating the cause and working toward a resolution. We will share updates as more details become available.
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