Outage in Khoros
Khoros Care - Login Issues
Resolved MajorIncident Report
We are aware of an issue preventing some users from passing the welcome screen when logging into Khoros Care.
Our Infrastructure team are actively investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 02/20/2026 04:23AM
The issue has been resolved.
MONITORING
13 days ago - at 02/19/2026 12:24AM
We have resolved the issue preventing some users from passing the welcome screen when logging in to Khoros Care.
Please ensure that browser Cache is cleared in order for the fix to apply correctly.
We are actively monitoring the situation.
INVESTIGATING
13 days ago - at 02/18/2026 09:45PM
We are aware of an issue preventing some users from passing the welcome screen when logging into Khoros Care.
Our Infrastructure team are actively investigating this issue.
Latest Khoros outages
[AMER] Khoros Communities analytics and bulk API return incomplete data for dates past 2026-02-27 - 1 day ago
Khoros Care: Users unable to login to application - 10 days ago
Khoros Communities analytics and bulk api return incomplete data for dates past 15th of February - 13 days ago
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