Outage in Khoros
Khoros Care: Users unable to login to application
Resolved MajorIncident Report
We are aware of an issue preventing some users from passing the welcome screen when logging into Khoros Care.
Our Infrastructure team are actively investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/22/2026 03:46AM
The issue has been resolved.
MONITORING
about 2 months ago - at 02/21/2026 11:35AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 months ago - at 02/21/2026 11:21AM
We have identified additional issue since our last fix, and we are working on it.
MONITORING
about 2 months ago - at 02/21/2026 11:05AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 months ago - at 02/21/2026 09:38AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 2 months ago - at 02/21/2026 09:14AM
We are aware of an issue preventing some users from passing the welcome screen when logging into Khoros Care.
Our Infrastructure team are actively investigating this issue.
Latest Khoros outages
[Khoros Community Classic] 403 Forbidden Error - 4 days ago
[AMER] Community posts are not being ingested into Care - 12 days ago
Some Khoros Community instances are down with error 500 - 12 days ago
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