Outage in Khoros
[AMER] Khoros Communities analytics and bulk API return incomplete data for dates past 2026-02-27
Major
March 02, 2026 - Started 1 day ago
Official incident page
Official incident page
Incident Report
We are currently investigating the issue with Khoros Community Analytics not being displayed past 2026-02-27
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 12 hours ago - at 03/03/2026 04:33AM
The backfill for February 28 and March 1 have completed. Analytics data for these dates should now be visible in dashboards and via the Bulk API.
We will continue to monitor the workflow closely and provide further updates as needed.
IDENTIFIED
1 day ago - at 03/02/2026 12:46PM
We have identified the issue which caused Analytics polling to fail, and we are working on backfilling the data.
The backfill for the 2026-02-28 is in progress
INVESTIGATING
1 day ago - at 03/02/2026 12:25PM
We are currently investigating the issue with Khoros Community Analytics not being displayed past 2026-02-27
Latest Khoros outages
Khoros Care: Users unable to login to application - 10 days ago
Khoros Care - Login Issues - 13 days ago
Khoros Communities analytics and bulk api return incomplete data for dates past 15th of February - 13 days ago
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